Tuesday, September 05, 2006

YYZ Tech, a friend of Phone Card Depot



Hey, it's not all-calling-cards-all-the-time. Today we made a friend named YYZTech. YYZTech is a news site that focuses on the Greater Toronto Area, they've got forums, and event listings, but our favourite is their reviews of internet cafes in Toronto. We thought they would be a good friend, because many budget conscous people use internet cafes and phone cards, perhaps at the same time. So if you need Toronto Calling Cards, search our depot. News and events, that's where they can help.

Tavis McKenzie
GM, Phone Card Depot
http://www.phonecarddepot.com/blog

Prepaid Phone Card Doesn't Work: Steps to Take





If you've avoided the Top 5 Calling Card Purchase Mistakes and your calling card still does not work, here is what you do:

  1. Call the customer service number (oops, this should work; see link above),
  2. Contact the retailer (where you bought the card)
  3. Ask the retailer who the card issuer is. Look up the issuer's head office number on-line or in the phone book, call it.
If these options do not work, i.e. if the customer service number doesn't work, or the retailer does not help you, then you may be a victim of phone card fraud. What some shady issuers do is they will make thousands of long distance cards and then sell them to many retailers and make a profit, then they will shut down their systems and take off with the money that they have made from retailers, leaving a bunch of dead cards on the market being sold to consumers.

If you feel that you are a victim of a phone card scam or calling card fraud, this is who you should contact:

FCC (USA Calling Card Fraud) :
"...call or write your local Consumer Affairs Department or state Attorney General. (These phone numbers are often found in the blue pages of your telephone book.) You can also file a complaint or research the company through your local Better Business Bureau, or contact the Federal Trade Commission (FTC). To To contact the FTC, call 1-877-FTC-HELP (1-877-382-4357)."


Competition Bureau (Canada):
"Consumers who suspect they have been the victim of deceptive business practices or who want information on the application of the Competition Act should contact the Bureau's Information Centre at 1 800 348-5358, or visit our Web site at www.cb-bc.gc.ca."

The Perfect Toronto Calling Card




Feature:
Finding the perfect calling card in Toronto.
Tags: ,

Many of our Canadian customers are from Toronto, Ontario, Canada; most of these customers buy the 2020 Calling Card from our site. I wouldn't suggest 2020 for Toronto residents--really, this card has extremely high fees. The best Toronto Calling Card that we carry is "CiCi". Hands down, CiCi may not seem like it has the lowest rate-per-minute, but check out the fee's of other cards, then do the math on your calls. CiCi will likely come out on top as the best Toronto Calling Card.

Tavis McKenzie
GM, Phone Card Depot
http://www.phonecarddepot.com/blog

Sunday, September 03, 2006

Using Prepaid Phone Cards from Pay Phones




Dialling long distance from a payphone is done through Operator Service Providers (OSP), at their long distance rates. In order to save on long distance, the caller must either follow the instructions on the payphone to connect to a different service provider, or use a prepaid phone card with a local or toll-free access number. If the caller just dials long distance from a pay phone without following the specific pay phone instructions to change the service provider the default OSPs rates will be used. The FCC requires that the caller be able to select a different long distance provider, so directions on dialling a different long-distance caller are legally required to be listed on the pay phone.


Prepaid phone cards are much better than using the default OSP of the payphone because these OSPs usually charge much higher per-minute rates and connection fees. Calling cards enable you to by-pass the default OSP and connect to the long distance carriers specific to that phone card.

Most calling cards charge calling card fees when using a payphone. a 3 cent premium on the per minute rate when using a payphone, and then another per minute premium to use the toll-free number. So remember, to maximize your long distance minutes always try to use the local access number supplied with your calling card to call.

Tavis McKenzie
GM, Phonecarddepot.com
http://www.phonecarddepot.com/blog

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